Frequently Asked Questions
Everything you need to know about upgrading your footwear.
How do I know which length to choose for my shoes?
The easiest way is to measure your current laces. If that is not possible, our size guide suggests 30-36 inches for sneakers with 4-5 eyelets and 45-54 inches for boots or high-tops with 7-9 eyelets.
What materials are Whiskers Laces made from?
Our laces are crafted from premium high-grade polyester and reinforced cotton blends, featuring high-tensile strength and aglets made of durable metal or heat-sealed acetate.
How long does shipping take?
Standard domestic shipping typically takes 3-5 business days. We also offer expedited shipping options at checkout if you need your style upgrade sooner.
What is your return policy?
We offer a 30-day 'Perfect Fit' guarantee. If you are not satisfied with the color or quality, you can return your unused laces in their original packaging for a full refund.
Do you ship internationally?
Yes, we ship to over 50 countries worldwide. International shipping times vary by location but usually range between 7-14 business days.
Can I wash my laces if they get dirty?
Absolutely. We recommend placing them in a mesh laundry bag and washing on a cold, gentle cycle. Air dry only to maintain the integrity of the fibers and aglets.